FB General Service – FOH

As the hospitality industry has evolved so has the need for service to be more proficient, effortless and creative. The rewards of delivering great service and creating a quality experience for your customer, not only benefits you and your customer, it also has a great impact on the profit of your business.

Throughout the Food and Beverage Department there is a need for consistency in excellence and communication, while going above and beyond the expectations of your guest. This course will give you an online of the standards that are to be maintained throughout each employee/guest interaction.